I wanted to take a few moments to let you know how satisfied we’ve been working with Quantum Insights in the last year.
In the course of the last year, the MarketPlace Research Group in MasterCard Advisors has designed and delivered over 20 analyses for our clients worldwide. As global practice leader, it is my responsibility to deliver on our vision of research excellence in design, execution, and presentation. To deliver on that vision and promise to our clients, we must select and work with research partners who have the highest standards of professionalism and service. Quantum Insights delivers on those standards, and is one of our preferred partners for both tactical and strategically-focused research.
Often requests for research come to us with little or no advanced notice, and require an extremely rapid turnaround. Linda Marholin is our ‘go-to’ source in these circumstances, as well as in situations where we have the time to thoroughly discuss multiple research design options with a trusted advisor and partner.
A number of things make Quantum Insights different than (and we think superior to) other research providers, even research providers that are much larger than Quantum. First is a quality that can best be described as ‘getting it’ — Linda has a superior ability to evaluate, contribute to, and respond to the priorities of any request for proposal or information that we make of them. This is driven by their unique approach that combines a ‘trusted advisor’ sensibility with an extraordinary commitment to service and response time. Unlike larger research companies, Quantum will never attempt to push you into a ‘product’ or ‘package’ that seems to have little connection to the market issue you’ve presented to them. And their unwavering commitment to efficiencies in both costs and turnaround time drive the kind of loyalty that turns customers into clients, and clients into partners.
MarketPlace Research may grow by more than double this year, and it is difficult to think of developing our business without the superior creativity, response, and surprising depth of Quantum Insights. I would recommend them without hesitation… except to anyone we might compete against soon.”
— Vice President and Global Practice Lead, MarketPlace Research Group, MasterCard Advisors
For the first six months of 2011, Linda helped HBJ learn more about our readers. Her company, Quantum Insights worked with our team to draft a list of questions and distribute and analyze two surveys that helped us learn attributes about our readers. The results of the surveys were presented in a clear fashion and will help us make decisions about products for the future.
We found Linda and her team to be very professional and detailed in the execution of our project from start to finish. I would definitely recommend their services to companies who are interested in researching in a general or a specific way.”
—Publisher, Hartford Business Journal
I just met Linda in 2010 and already have hired her for multiple projects. She provides superb service and a great end product. She is talented at translating the client’s multiple priorities into actionable and compelling market research. She is an expert in both qualitative and quantitative research methodologies and will guide you through the whole process to ensure that you get more than what you paid for. She keeps projects moving and never misses a deadline. And, in addition to these qualities, she is a pleasure to work with! You will be very glad you hired her.”
—Program Manager at Northeast Utilities
As Supervisor of Marketing at Connecticut’s largest natural gas distribution company, Yankee Gas, I have worked with a number of consultants; Linda Marholin is among the best I have dealt with. She is the consummate marketing and research professional. I met Linda in 2010 and since then have worked with her on multiple projects.
—Marketing Supervisor, Yankee Gas Services Company
Quantum Insights is my go-to organization for market research. Linda Marholin and her team have completed two market research projects for Gerber Technology in the past year – both with very aggressive timelines and cost constraints. Quantum always delivers.
Following a relatively short conversation in which my colleagues and I communicate the end goal of the project, Linda is able to digest oftentimes highly technical information, probe with the right questions and return within 48 hours with an outline of the survey structure. In our most recent market research project, we targeted both small and large companies in several countries throughout Europe with a qualitative/quantitative survey.
With Quantum, you’ll never be left wondering where the project stands. Linda communicated weekly via phone or email to provide key stats on the project – number of surveys completed, etc. as well as an estimate of time to completion.
When surveys are completed, Quantum Insights provides a comprehensive analysis of all data in an easy-to-understand format. Linda presented the results in detail and was superb at fielding questions from the Gerber Technology team.
I would not hesitate to recommend Quantum Insights to my peers in other organizations.”
—Director, Global Marketing Communications, Gerber Technology